What does a set include?
Each product is one coordinated two-piece outfit. The product page describes the top and bottom included. Footwear, accessories and editorial props are excluded.
Are there brand logos on the clothing?
Our catalog is built around original generic, unbranded styles. We do not advertise branded replicas or third-party designer products.
How do I choose my size?
Select one available size on the product page. Visit our size guide and ask us for garment-specific measurements or fabric details before ordering.
Do I need an account?
Yes, please sign in or create an account before checkout. Your shopping bag is preserved so you can return to your order.
Has my pending order been paid?
No. The current PayPal option saves a real order as Pending payment without creating a PayPal charge. Dispatch begins only after confirmed payment and order acceptance.
Where do you deliver?
Checkout supports Hong Kong, the United States, United Kingdom, Canada, Australia, New Zealand, Singapore, Germany, France, Ireland and the Netherlands. See the shipping policy for fees and estimates.
How can I track an order?
Use Track your order with your order number and billing email, or sign in to My account. Carrier details appear after a shipment reference is recorded.
Can I return a set?
Eligible unworn clothing can be requested for return within 30 days after delivery. Return both pieces together, and contact us for the correct return instructions. See our returns policy.
How can I cancel an order?
Use Cancel for an eligible unpaid order in My account, or contact us promptly. A dispatched parcel may need to follow the return process. Read our cancellation policy.
How do I contact RunPlay?
Send a message using our contact form or email RunPlayLimited@outlook.com. Include your order number if relevant. Website messages are saved with a reference number.